Shipping
1. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
2. Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Estimated delivery times:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (depending on location)
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Delivery delays may occasionally occur due to high demand, customs clearance, or courier delays.
3. Order Tracking
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Once shipped, you will receive an email with your tracking number.
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You can track your order directly through the carrier’s website or via our Track My Order page.
4. Shipping Locations
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We currently ship to [List Countries or “Worldwide”].
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Please ensure your shipping information is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
5. Customs, Duties & Taxes (For International Orders)
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Your order may be subject to import duties, taxes, and fees, which are imposed once a shipment reaches your country.
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These charges are the customer’s responsibility and are not included in the product price or shipping cost.
6. Lost or Stolen Packages
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We are not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier.
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If your package is lost or stolen, please contact the carrier directly. We will, however, assist you as much as possible in resolving the issue.
7. Damaged Packages
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If your order arrives damaged, please contact us immediately at [your email] with photos of the packaging and product.
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We will work with the shipping carrier to resolve the issue and may send a replacement if necessary.