Shipping

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.


2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic Orders: 3–7 business days

    • International Orders: 7–21 business days (depending on location)

  • Delivery delays may occasionally occur due to high demand, customs clearance, or courier delays.


3. Order Tracking

  • Once shipped, you will receive an email with your tracking number.

  • You can track your order directly through the carrier’s website or via our Track My Order page.


4. Shipping Locations

  • We currently ship to [List Countries or “Worldwide”].

  • Please ensure your shipping information is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.


5. Customs, Duties & Taxes (For International Orders)

  • Your order may be subject to import duties, taxes, and fees, which are imposed once a shipment reaches your country.

  • These charges are the customer’s responsibility and are not included in the product price or shipping cost.


6. Lost or Stolen Packages

  • We are not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier.

  • If your package is lost or stolen, please contact the carrier directly. We will, however, assist you as much as possible in resolving the issue.


7. Damaged Packages

  • If your order arrives damaged, please contact us immediately at [your email] with photos of the packaging and product.

  • We will work with the shipping carrier to resolve the issue and may send a replacement if necessary.