Privacy Policy

1. Introduction

FootEase Hub our values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our site, you agree to the practices described in this Policy.

2. Information We Collect

When you interact with our store, we may collect the following information:

  • Personal Information: name, billing/shipping address, email address, phone number.

  • Payment Information: processed securely through third-party providers (e.g., Shopify Payments, PayPal). We do not store full credit/debit card details.

  • Order Information: purchase history, preferences, and customer service interactions.

  • Technical Information: IP address, browser type, device information, cookies, and usage data.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, shipping updates, and account notifications.

  • Improve our products, services, and website experience.

  • Send promotional offers, newsletters, or marketing (only with your consent).

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Service Providers: shipping carriers, payment processors, IT services, and Shopify (our e-commerce platform).

  • Legal Authorities: when required by law, regulation, or legal process.

  • Business Transfers: if our business is sold, merged, or acquired.

5. Cookies & Tracking Technologies

We use cookies and similar tools to improve your browsing experience, track site performance, and personalize content. You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal information.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at [your email].

8. Third-Party Services

Our store is hosted on Shopify Inc., which provides the e-commerce platform. Your data may be stored on Shopify’s servers in compliance with their security standards. We encourage you to review Shopify’s Privacy Policy for more details.

9. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.