Return Terms And Policy
1. Eligibility for Returns
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We accept returns within 7 days of delivery.
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Items must be unused, unworn, and in their original packaging.
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For hygiene and safety reasons, toe spacers and foot recovery products that have been opened or worn cannot be returned.
2. Non-Returnable Items
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Used products, worn toe spacers, or items removed from their sealed packaging.
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Sale or clearance items (unless defective).
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Gift cards, digital downloads, and promotional items.
3. Defective or Damaged Products
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If your item arrives defective, damaged, or incorrect, please contact us within 7 days of receiving your order.
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We will provide either a replacement or a refund after verifying the issue.
4. Return Process
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Contact us by clicking this link
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We will send you return instructions and the return address.
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Ship the product back in secure packaging.
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Once received and inspected, we will process your refund or replacement.
5. Refunds
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Refunds are issued to the original payment method only.
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Please allow 5–10 business days for the refund to appear in your account, depending on your bank/payment provider.
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Shipping costs are non-refundable, except in cases of defective or incorrect items.
6. Return Shipping
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Customers are responsible for paying return shipping costs.
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In cases of defective, damaged, or incorrect items, we will cover return shipping fees.
7. Exchanges
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We currently only replace items if they are defective or damaged.
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For a different size, color, or product, please return the original item (if eligible) and place a new order.
